Questions and Answers
on the Affordable and Flexible
Custom Website Package
1. Is a one page website enough for
my business?
For some businesses a one page website is sufficient for their needs. It
provides them with an online presence, which gives a business more
credibility with today’s web savvy consumer. You can provide your
contact information, hours of business, location map, list of services
provided, a brief description of your business, and photographs.
Think of it as an online brochure. It is an affordable option for
businesses wanting a simple online presence. For those businesses
who want more out of their websites, we can add a variety of different
web pages to your site, for an additional fee.
2. What does WC3® CSS Validation mean?
“The World Wide Web Consortium (W3C) is an international consortium
where Member organizations, a full-time staff, and the public work
together to develop Web standards. W3C's mission is: To lead the
World Wide Web to its full potential by developing protocols and
guidelines that ensure long-term growth for the Web.” – from
http://www.w3.org/Consortium/.
We create our websites using Cascading Style Sheets (CSS), and use the
WC3®’s online validation service to ensure our pages are within
reasonable compliance.
3. What do you mean by SEO Consideration?
Search engine optimization (SEO) is the method used in building a
website to increase both the quality and number of visitors to a
website. We build our websites to maximize the placement with keyword
searches.
4. What do you mean you will submit our site to the
search engines?
Search engines like Google have spiders that crawl the web, searching
for and indexing web pages. Well, they aren’t spiders like the ones you
kill in the bathtub, and the web is not the kind with sticky strands.
Their spiders are robot searches that continually search the world wide
web, and will probably eventually find your website. We use manual
and automatic means to submit your site to various search engines, to
possibly speed up the process and give you an edge.
5. What is DMOZ?
“The Open Directory Project is the largest, most comprehensive
human-edited directory of the Web. It is constructed and maintained by a
vast, global community of volunteer editors.” – from
http://www.dmoz.org/about.html.
Registering your website with this directory has the potential of
improving your website’s placement with the search engines.
6. Tell us about the free hosting.
When we create your website, it is on our computer. Keeping it
there does you absolutely no good! Your website must be hosted,
which means it will be online for the world to find. Our price
includes 12 months of free hosting. Often a business pays a
monthly hosting fee, on top of the price for creating their website.
We bundle the price into one package, so there is no additional monthly
fee.
7. What do you mean, use our own domain name?
The domain name for Robeth Publishing, LLC is www.robeth.com. That is
the URL address to find our website. Your business can have a
unique domain name. Many businesses have already purchased their
unique domain name, yet don’t yet have a website. If you already
have your domain name, we can use it for your new website.
8. What do you mean, add a PDF file to our
website?
PDF stands for Portable Document Format. It is the type of file
that normally opens in Adobe’s Acrobat Reader. The advantage of
sending someone a PDF file, instead of a Word Document, is that the Word
Document normally opens in Word, and can easily be changed by the
receiver. With a PDF, the file opens in read mode, and preserves
the appearance of your document. This is ideal if you want to send
a client a flyer, a copy of your menu, or some other document. We
provide the option of adding PDFs to your website. A visitor to
your website can click on the link to your PDF, and open the file, which
can then be easily printed or saved to their computer. You might
create PDFs of coupons, specials or take out menus.
9. Can you explain what you mean by $100 for
additional web pages?
A website might have one webpage, a few pages, or many pages. Our
Web Page CHECK List can help you decide how many pages you want in your
website. Each page you add will cost you an additional $100.
Having more content rich pages will improve the placement of your
website with the search engines.
10. What do you mean by “purchase unique domain name”?
If you don’t already have a domain name, you can purchase one here.
11. How do I pay by credit card?
We accept major credit cards, via an online payment at PayPal®.
You do not have to be a PayPal® member to use this feature, yet you do
have to have access to a computer, and the ability to go online.
We charge a 4% surcharge for payments made by credit card. To make a
payment by credit card, go online to:
http://www.havasumagazine.com/PaymentCenter.htm
12. What is this charge to convert PDF files?
In question 8, we discussed adding PDF files to your website. If
you have already created a PDF file, you can email it to us, and we can
add it to your website, at no extra charge. If you have a printed
document, such as a restaurant take out menu, and need to have it put
into PDF file, we can do that for you. We charge $10 for each page we
convert to PDF. If you have a multi-paged Word Document, that you
want converted to a PDF, without any changes, you can email us the Word
Document, and we will convert it to PDF for a flat fee of $10. The
$10 per page fee, applies to printed documents that have to be converted
to PDF.
If you want to add PDF files to your webpage after it goes live, you
will be charged $35 an hour (with a one hour minimum) and the $10 per
page fee no longer applies.
13. Can we make changes to our website once it goes live?
We can make reasonable changes and corrections to your website, up until
the site officially goes online. After your site goes online, we
can make changes at a rate of $35 per hour, with a one hour minimum.
This will allow you to update your site, such as adding new photographs,
information and other changes to your website.
14. What do you mean about a second year of hosting?
The first 12 months of hosting is included in your base price of $350.
After one year (12 months from the date your site goes officially live)
we offer a second year of hosting for $100.
15. What do you mean convert photographs or graphics to
digital?
If your business has a logo, you will want to include it on your
website. If you don’t already have it in digital format, we can
convert that logo for use on the website. We can also convert your
favorite photographs and other images you want to include on your
website. We charge $10 for each image we convert to digital. If
you already have your images in a digital format, you can either email
us the images or send us a CD with the images for us to use.
16. What exactly do I need to supply?
You will need to supply us the copy to use on your website, such as
photographs, logos, and other graphics. You will also need to give
us the text copy to include. One way to better understand what you need
to give us is to review the Web Page CHECK List you have completed. For
example, if you want us to include a testimonial page, you will need to
gather up your client’s testimonial letters. If you decide to have
a company profile page, you will need to write up something for us.
We may re-write some of your information for search engine optimization.
If you do not want us to alter your copy, please let us know.
Email copy to web@robeth.com, and include it in the body of the email.
Copy that is delivered to us in print and not emailed or on CD, will
need to be retyped. Depending on the quantity, there may be an
additional typing fee. That fee will be disclosed prior to
completing that particular task.
17. I don’t have suitable images or text!
Don’t panic! If you have absolutely no idea what to write and
don’t even own a camera, we can help! Talk to our webmaster, and
she will work within your budget, finding you great images and helping
you create interesting and content rich copy for your website.
18. Do I have to pay for the website now?
Before we start working on your website, we require ½ of the payment.
19. What do you mean we have to pay before the website
officially goes online?
After we create your website it “unofficially” goes online. This
means you can view it, yet it is hosted in a file on www.robeth.com, and
not accessible by your URL. This allows the client to view the
website, and to suggest changes and make corrections. Once the
site is approved by the client, the final payment is made, and we then
remove it from the www.robeth.com folder, and host it using the client’s
domain name. It is now officially online.
20. You would refuse our business?
Everyone has different website needs. We are offering a valuable
package, at an extremely affordable price. Websites can cost well
into the thousands, and there are numerous website gadgets that can make
those costs even higher. If we believe our client is expecting something
that is beyond the scope of our package, we will respectfully decline.
We want happy clients!
21. How fast can you finish my website?
It depends on how many web pages you have, and how quickly you send us
all the necessary information. Contact us with what you want, and we
will give you a completion estimate date. Most websites can be
completed within two weeks.
22. Okay, I want to take advantage of your website, now
what?
Click here, and complete the online
order form.